Client Feedback

We welcome your feedback, complaint or suggestion, so we can improve our service.  If you prefer to provide this feedback directly, you can also send an email to info@cetec.com.au or call us on (03) 9544 9111 to discuss. Questions marked with a red asterisk require a response. 

Client Feedback Form
    Customer Details
    1. Does this feedback relate to CETEC or Foray Laboratories? This is a required field.
      Does this feedback relate to CETEC or Foray Laboratories? This is a required field.
    Service Rating
    1. Please rate the service that has been provided, according to the following criteria?
      Where 0 is very poor, 5 is average and 10 is exceptional
      Question 5: Please rate the service that has been provided, according to the following criteria?
      0 1 2 3 4 5 6 7 8 9 10 Not relevant
      Technical expertise
      Reliability
      Quality of report
      Cost consciousness
      Commerciality of advice
      Problem solving capabilities
      Innovation
    General Feedback
    1. How likely is it that you would use CETEC’s services again or recommend us?
      Where 0 is never, 5 is maybe and 10 is definitely yes.
      How likely is it that you would use CETEC’s services again or recommend us?
    2. This is only required if you want us to respond to you via email.
    Send Feedback
    1. Personal information consent This is a required field.

      If you later decide that you would like to withdraw your personal information, please let us know by sending an email to info@cetec.com.au or calling us on (03) 9544 9111.

      Personal information consent This is a required field.
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